Calling
Comprehensive calling solutions to support your digital transformation.
On premises and cloud calling solutions for every organization
Today’s work and learning landscape requires a modern calling and communication solution. Whether you need to support call capabilities in the office, support the hybrid workforce, provide collaboration solutions for students and staff, or implement a contact center, MGT can provide a reliable calling and collaboration solution for every organization.
On premises calling and cloud calling solutions with subscription plans enable you to choose the right calling solution for your organization size, allow you to scale, and support your transition to the cloud. Cloud calling supports your drive to digital transformation and provides a secure, reliable, full-featured calling solution in a predictable subscription model. The cloud delivery model increases reliability, reduces hardware maintenance, and ensures systems are up to date with automatic updates. All solutions support emergency calling handling with location support.
Integrated, comprehensive safety solution
Calling solutions deliver integrated messaging and collaboration for a consistent and intuitive user experience for calling, meetings, and messaging. Full-featured integrated messaging includes virtual receptionist, directory-based dialing and personalized voice mailboxes accessed via endpoint, email, app, and browser. Messaging apps provide custom presence status, instant messaging and collaboration spaces for more effective communication.
AI-driven customer experience platform for your contact center
Provide a personal experience to your citizens or customers and resolve issues quickly with AI-driven contact centers. Delivered on premises and in the cloud for scalable, small-to-large contact centers. Automated digital messaging, virtual self-service agents, AI for intelligent routing, workforce optimization, and reporting in a secure and scalable contact center solution.
Calling endpoints
Calling and collaboration endpoints are available from several manufacturers to support communication and work styles. MGT offers a large portfolio of devices from several manufacturers including occasional-use handsets, general business and advanced 4K video collaboration phones. Headset, mobile endpoint, digital whiteboards, and room collaboration devices can also be integrated into your calling and contact center solution.
Markets We Serve
We were very impressed by how efficient they worked, their methodology, their insight, and their professionalism. I would highly recommend MGT and hope to do business with them again for our next study.
Joseph Onzick
Executive Director of Finance, Kane County, IL
As a current client of MGT, we recommend them as a provider of SIEM solutions, and 24×7 Managed Detection and Response capabilities. Their implementation, on-going management of our solution, and overall engagement with us has been optimal and they have been easy to coordinate and collaborate with.
Phillip D. Dixon
IT Security Manager for HCPSS, Howard County Schools, Ellicott City, Maryland
As a small school with limited resources, MGT has provided us with expertise we could not afford on our own. They have been with us throughout our facilities improvement projects. The MGT team brought their experiences and knowledge of school construction and financing to our team. They are experts in school construction and financing.
Steve Martinez
Former Executive Director, Ridgecrest Charter School
When MGT came in, they heard and they listened and they took the pieces that were already there in the administrative team and then they personalized professional learning opportunities for us … they took it to a whole different level.
Yvett Morales
Principal, Weslaco High School
For my work in Coronado Unified, I found the team from MGT to be extremely knowledgeable and effective. Whether I needed their help with construction management, DSA closeouts, Prop. 39 energy work or general facilities advice, MGT demonstrated time and again that they were a trusted partner. I would be happy to use their services again.
Dr. Keith Butler
Former Associate Superintendent, Coronado Unified School District
The network downtime severely affected customer service, our reputation, and operational efficiency. Seeking assistance, we reached out to MGT. Since then, our network operation and support have vastly improved, providing greater stability. Previously plagued by frequent downtime, such occurrences are now rare and well-understood. Our network operation and call quality issues are now a thing of the past!
Harvey Knowles
IT Manager, SouthCoast Health, South Carolina and Georgia
MGT’s approach was highly collaborative, and the team demonstrated a deep understanding of the industry and the latest technology trends. Sufficient guidance was given to implement the IT Strategic Roadmap successfully, and their ongoing support will be invaluable in ensuring that we continue to meet our technology goals.
Brian Tickner
IT Director and Chief Information Officer, City of Santa Rosa, CA
The knowledge, the experience, the skillsets that they [MGT] possess, truly are necessary when you are creating a true plan for turnaround work that’s actionable and sustainable.
Dr. Kisha Cox
Principal, Jere Baxter Middle School
We are confident that this will serve as a roadmap to ensure that we are navigating a course that eliminates any barriers for M/WBEs to successfully enter the business sector in our city.
Christopher R. Lundy, Esq.
Chief, Minority & Women's Business Opportunity Office, City of Baltimore
Colleges have a large number of devices (up to 20+ per student) – students want to be on 24/7, especially those in dorms; we can’t afford to have the Wi-Fi disconnect for even a minute or we get thousands of complaints and there’s no way we can monitor 24/7 with internal staff.
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