Calling
Comprehensive calling solutions to support your digital transformation.
On premises and cloud calling solutions for every organization
Today’s work and learning landscape requires a modern calling and communication solution. Whether you need to support call capabilities in the office, support the hybrid workforce, provide collaboration solutions for students and staff, or implement a contact center, MGT can provide a reliable calling and collaboration solution for every organization.
On premises calling and cloud calling solutions with subscription plans enable you to choose the right calling solution for your organization size, allow you to scale, and support your transition to the cloud. Cloud calling supports your drive to digital transformation and provides a secure, reliable, full-featured calling solution in a predictable subscription model. The cloud delivery model increases reliability, reduces hardware maintenance, and ensures systems are up to date with automatic updates. All solutions support emergency calling handling with location support.
Integrated, comprehensive safety solution
Calling solutions deliver integrated messaging and collaboration for a consistent and intuitive user experience for calling, meetings, and messaging. Full-featured integrated messaging includes virtual receptionist, directory-based dialing and personalized voice mailboxes accessed via endpoint, email, app, and browser. Messaging apps provide custom presence status, instant messaging and collaboration spaces for more effective communication.
AI-driven customer experience platform for your contact center
Provide a personal experience to your citizens or customers and resolve issues quickly with AI-driven contact centers. Delivered on premises and in the cloud for scalable, small-to-large contact centers. Automated digital messaging, virtual self-service agents, AI for intelligent routing, workforce optimization, and reporting in a secure and scalable contact center solution.
Calling endpoints
Calling and collaboration endpoints are available from several manufacturers to support communication and work styles. MGT offers a large portfolio of devices from several manufacturers including occasional-use handsets, general business and advanced 4K video collaboration phones. Headset, mobile endpoint, digital whiteboards, and room collaboration devices can also be integrated into your calling and contact center solution.
Markets We Serve
Bento is an easy way to get a national picture on so many of the questions we are looking to answer, like what curriculum teachers are using and how much money districts are spending per student. I also would have loved to have a resource like Bento in graduate school.
Amber Moore
Senior Associate, Policy and Advocacy, Chiefs for Change
Higher eds are exposed to more sophisticated cyber-attacks through student hackers trying to leak tests, so they prefer to hire MSPs that have higher expertise and can offer 24/7 monitoring and response.
State College
CIO
As a technical service provider, MGT has closely and strategically collaborated with teachers and leaders from within our district to analyze data, identify strengths and opportunities for improvement within the lowest performing student subpopulations, and develop plans for implementation with a narrow focus on the highest impact levers. MGT closely collaborates to build capacity of educators, progress monitor goals, and adjust course, as needed.
Ronnie Cantu
District Leader, Harlandale ISD
MGT immediately became another active member of our School Leadership Team. Their relationships with teachers were formed early with their willingness to get into the work and assist students. As a principal, it was a real help to have a thoughtful partner and accountability manager who was onsite daily.
Ryan Moody
Hillsborough County Public Schools, Florida, Principal, Oak Park Elementary, named Hillsborough Principal of the Year after Year-1 of MGT partnership
ORCA experienced a significant security event where a firewall misconfiguration led to an opportunity for bots on the internet to launch a brute force attack against the exposed service in an attempt to gain unauthorized access. Thanks to the Rapid 7 solution and MGT’s 24×7 SOC, the attack was detected and the firewall rule was disabled. The security event logs collected in Rapid 7 IDR allowed ORCA to confirm that none of the login attempts during the brute force attack were successful.
Robert Cook
Information Security Manager, ORCA - Sound Transit, Seattle, WA
MGT took the time to understand our needs and even worked with me after hours to find the best long-term solution for us. From the start MGT emphasized a desire to not just be a vendor but instead a partner in it for the long haul dedicated to impact.
Ashley Bowman
Business Manager - Regional Fare System, ORCA - Sound Transit, Seattle, WA
Trust is critical when deciding to partner with a consultant on business and facilities projects in public schools. I work with MGT because I trust their knowledge, experience, and integrity. This team have proven, time and time again, to be an invaluable resource.
David Feliciano
Superintendent, La Mesa-Spring Valley Schools
Cities and governments have a wider network to monitor than schools and a lot more infrastructure e.g., traffic lights, multiple buildings, etc. – it benefits them to have an MSP providing 24/7 monitoring instead of hiring FTEs for it.
School District
IT Director
We are confident that this will serve as a roadmap to ensure that we are navigating a course that eliminates any barriers for M/WBEs to successfully enter the business sector in our city.
Christopher R. Lundy, Esq.
Chief, Minority & Women's Business Opportunity Office, City of Baltimore
MGT has led our district through data protocols that pinpoint strengths and growth areas for all students. Additionally, the professional learning support to develop our capacity to provide tiered instruction using evidence-based practices has strengthened our intervention model, allowing us to be proactive in remediating students’ identified needs and/or gaps in prior learning.
Director Curriculum, Instruction, Assessment, and Accountability
Data Fellows Project, Texas
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