Calling
Comprehensive calling solutions to support your digital transformation.
On premises and cloud calling solutions for every organization
Today’s work and learning landscape requires a modern calling and communication solution. Whether you need to support call capabilities in the office, support the hybrid workforce, provide collaboration solutions for students and staff, or implement a contact center, MGT can provide a reliable calling and collaboration solution for every organization.
On premises calling and cloud calling solutions with subscription plans enable you to choose the right calling solution for your organization size, allow you to scale, and support your transition to the cloud. Cloud calling supports your drive to digital transformation and provides a secure, reliable, full-featured calling solution in a predictable subscription model. The cloud delivery model increases reliability, reduces hardware maintenance, and ensures systems are up to date with automatic updates. All solutions support emergency calling handling with location support.
Integrated, comprehensive safety solution
Calling solutions deliver integrated messaging and collaboration for a consistent and intuitive user experience for calling, meetings, and messaging. Full-featured integrated messaging includes virtual receptionist, directory-based dialing and personalized voice mailboxes accessed via endpoint, email, app, and browser. Messaging apps provide custom presence status, instant messaging and collaboration spaces for more effective communication.
AI-driven customer experience platform for your contact center
Provide a personal experience to your citizens or customers and resolve issues quickly with AI-driven contact centers. Delivered on premises and in the cloud for scalable, small-to-large contact centers. Automated digital messaging, virtual self-service agents, AI for intelligent routing, workforce optimization, and reporting in a secure and scalable contact center solution.
Calling endpoints
Calling and collaboration endpoints are available from several manufacturers to support communication and work styles. MGT offers a large portfolio of devices from several manufacturers including occasional-use handsets, general business and advanced 4K video collaboration phones. Headset, mobile endpoint, digital whiteboards, and room collaboration devices can also be integrated into your calling and contact center solution.
Markets We Serve
The team at MGT did an amazing job advancing our organizational effectiveness to drive better performance and student success. I tell all other universities to use MGT!
Greg Hartman
Chief Operating Officer, Texas A&M University
For these large, weighted survey files, Excel can be cumbersome to use, and cleaning the data in R or Stata takes time and careful attention to detail. Bento allows me to get quick cuts of the data and is much faster than processing the data myself.
Matt Sant Miller
Project Manager, Redstone Strategy
Bento is an easy way to get a national picture on so many of the questions we are looking to answer, like what curriculum teachers are using and how much money districts are spending per student. I also would have loved to have a resource like Bento in graduate school.
Amber Moore
Senior Associate, Policy and Advocacy, Chiefs for Change
MGT immediately became another active member of our School Leadership Team. Their relationships with teachers were formed early with their willingness to get into the work and assist students. As a principal, it was a real help to have a thoughtful partner and accountability manager who was onsite daily.
Ryan Moody
Hillsborough County Public Schools, Florida, Principal, Oak Park Elementary, named Hillsborough Principal of the Year after Year-1 of MGT partnership
MGT’s approach was highly collaborative, and the team demonstrated a deep understanding of the industry and the latest technology trends. Sufficient guidance was given to implement the IT Strategic Roadmap successfully, and their ongoing support will be invaluable in ensuring that we continue to meet our technology goals.
Brian Tickner
IT Director and Chief Information Officer, City of Santa Rosa, CA
MGT is professional in its approach, very patient in learning DLIR processes and delivering customized and NIST aligned policy infrastructure to the DLIR, State of Hawaii.
Ryan V. Buillard
Director, IT, Department of Labor & Industrial Relations (DLIR), State of Hawaii
Thank you so much for your amazing work. The quality of your analysis, the way you led the DEI committee meetings, and your presentation to the Board of Commissioners was excellent and genuinely shines a light on the opportunities for real improvement of the state of equity in Hillsborough County.
Brandon Wagner
Chief Administrator, Hillsborough County, Florida
I use the Bento Survey Explorer to understand where folks are using high-quality curriculum and am able to link this to student performance outcomes on the Bento Dashboard to identify gaps or differences in district performance.
Tara McDonald
Partnerships Manager, Teaching Lab
You went above and beyond in the presentation. You hit all the high points of our results and weighed in on our conversation when it was most needed. I felt like we were really partners throughout the entire process and I enjoyed working with you and your team.
Jerry E. Chaikin
Chief Administrative Officer, Shaker Heights, Ohio
In my Product role at a K-12 education company, Bento gives me helpful and beautiful visualization to identify areas that could benefit from additional classroom resources.
Kevin Feyen
Vice President, William H. Sadlier
Success Stories
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