Calling
Comprehensive calling solutions to support your digital transformation.
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On premises and cloud calling solutions for every organization
Today’s work and learning landscape requires a modern calling and communication solution. Whether you need to support call capabilities in the office, support the hybrid workforce, provide collaboration solutions for students and staff, or implement a contact center, MGT can provide a reliable calling and collaboration solution for every organization.
On premises calling and cloud calling solutions with subscription plans enable you to choose the right calling solution for your organization size, allow you to scale, and support your transition to the cloud. Cloud calling supports your drive to digital transformation and provides a secure, reliable, full-featured calling solution in a predictable subscription model. The cloud delivery model increases reliability, reduces hardware maintenance, and ensures systems are up to date with automatic updates. All solutions support emergency calling handling with location support.
Integrated, comprehensive safety solution
Calling solutions deliver integrated messaging and collaboration for a consistent and intuitive user experience for calling, meetings, and messaging. Full-featured integrated messaging includes virtual receptionist, directory-based dialing and personalized voice mailboxes accessed via endpoint, email, app, and browser. Messaging apps provide custom presence status, instant messaging and collaboration spaces for more effective communication.
AI-driven customer experience platform for your contact center
Provide a personal experience to your citizens or customers and resolve issues quickly with AI-driven contact centers. Delivered on premises and in the cloud for scalable, small-to-large contact centers. Automated digital messaging, virtual self-service agents, AI for intelligent routing, workforce optimization, and reporting in a secure and scalable contact center solution.
Calling endpoints
Calling and collaboration endpoints are available from several manufacturers to support communication and work styles. MGT offers a large portfolio of devices from several manufacturers including occasional-use handsets, general business and advanced 4K video collaboration phones. Headset, mobile endpoint, digital whiteboards, and room collaboration devices can also be integrated into your calling and contact center solution.
Markets We Serve
My district has enjoyed a long-standing partnership with MGT through various grants, including RSSP, Strong Foundations, and ESF/TIL. Their unwavering support, guidance, and positive attitude have been invaluable throughout our collaborative projects. I am confident that I would not have been able to manage these grants successfully without MGT’s assistance. Their support has boosted my confidence and contributed to my daily successes!
Stephanie Reagle
Innovations Grant Coordinator, Stafford Municipal School District
Over the past four years, MGT has served as my facilities experts. Together we have successfully negotiated a community facilities district with a local developer, competitively selected a pool of architects and a construction manager, and worked with OPSC on our eligibility for state facility dollars for various projects. MGT has been instrumental and indispensable in our many “wins” at Cucamonga School District.
Rick Jensen
Former Assistant Superintendent Business Services, Cucamonga School District
You went above and beyond in the presentation. You hit all the high points of our results and weighed in on our conversation when it was most needed. I felt like we were really partners throughout the entire process and I enjoyed working with you and your team.
Jerry E. Chaikin
Chief Administrative Officer, Shaker Heights, Ohio
MGT is an exceptional organization to work with. They always supply top-quality technology talent to my organization. I would recommend MGT to anyone who is searching for IT staff augmentation.
Abraham George
Chief Information Officer, Tuskegee University, Tuskegee, AL
The quality of MGT’s analysis, leadership, and presentation were excellent – shining a light on the opportunities for real improvement for greater equity in our community.
Brandon Wagner
Chief Administrator, Hillsborough County, Florida
MGT is professional in its approach, very patient in learning DLIR processes and delivering customized and NIST aligned policy infrastructure to the DLIR, State of Hawaii.
Ryan V. Buillard
Director, IT, Department of Labor & Industrial Relations (DLIR), State of Hawaii
We’ve worked with MGT over the years and more recently on a large-scale infrastructure upgrade. MGT provided exceptional project management, support and installation services which streamlined the upgrade and greatly reduced implementation times. Their team was responsive and mitigated unforeseen issues quickly and effectively. The comprehensive documentation that was provided at the end of the project facilitates simplified management along with future upgrades and enhancements.
Jeff Seed
Associate Vice Chancellor of Information Technology, West Hills Community College District
MGT is the only vendor authorized to configure our network. Their engineers are knowledgeable and understand our network. They do the heavy lifting with planning, project management, communication, configuration, installation, training, and documentation – all of which allows us to focus on other priorities
Frank Schlueter
Director of Educational Technology and Information Services, Glendale Unified School District
ORCA experienced a significant security event where a firewall misconfiguration led to an opportunity for bots on the internet to launch a brute force attack against the exposed service in an attempt to gain unauthorized access. Thanks to the Rapid 7 solution and MGT’s 24×7 SOC, the attack was detected and the firewall rule was disabled. The security event logs collected in Rapid 7 IDR allowed ORCA to confirm that none of the login attempts during the brute force attack were successful.
Robert Cook
Information Security Manager, ORCA - Sound Transit, Seattle, WA
Our PLCs (professional learning communities) are more focused, there is no off-topic chatter, and teachers are very punctual with the time. Every little part of the tool keeps the meeting moving, which is missing in a lot of other PLC meetings.
Elementary School Instructional Coach
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