Calling
Comprehensive calling solutions to support your digital transformation.
On premises and cloud calling solutions for every organization
Today’s work and learning landscape requires a modern calling and communication solution. Whether you need to support call capabilities in the office, support the hybrid workforce, provide collaboration solutions for students and staff, or implement a contact center, MGT can provide a reliable calling and collaboration solution for every organization.
On premises calling and cloud calling solutions with subscription plans enable you to choose the right calling solution for your organization size, allow you to scale, and support your transition to the cloud. Cloud calling supports your drive to digital transformation and provides a secure, reliable, full-featured calling solution in a predictable subscription model. The cloud delivery model increases reliability, reduces hardware maintenance, and ensures systems are up to date with automatic updates. All solutions support emergency calling handling with location support.
Integrated, comprehensive safety solution
Calling solutions deliver integrated messaging and collaboration for a consistent and intuitive user experience for calling, meetings, and messaging. Full-featured integrated messaging includes virtual receptionist, directory-based dialing and personalized voice mailboxes accessed via endpoint, email, app, and browser. Messaging apps provide custom presence status, instant messaging and collaboration spaces for more effective communication.
AI-driven customer experience platform for your contact center
Provide a personal experience to your citizens or customers and resolve issues quickly with AI-driven contact centers. Delivered on premises and in the cloud for scalable, small-to-large contact centers. Automated digital messaging, virtual self-service agents, AI for intelligent routing, workforce optimization, and reporting in a secure and scalable contact center solution.
Calling endpoints
Calling and collaboration endpoints are available from several manufacturers to support communication and work styles. MGT offers a large portfolio of devices from several manufacturers including occasional-use handsets, general business and advanced 4K video collaboration phones. Headset, mobile endpoint, digital whiteboards, and room collaboration devices can also be integrated into your calling and contact center solution.
Markets We Serve
The network downtime we were experiencing became much more than just an inconvenience. It was impacting customer service, our reputation, and the ability to operate on a satisfactory level. Once they established a QoS for us, our network operation and call quality issues were a thing of the past. They began with a network assessment that provided a detailed map of the network, traffic flow, and identified weaknesses or vulnerabilities in the design and/or configuration.
Harvey Knowles
IT Manager, SouthCoast Health, South Carolina and Georgia
MGT has been extremely valuable partners with the Whittier City School District. We have found their expertise in facility planning, financial support, and solar acquisition to be extremely professional and provided technical assistance that was beyond our internal capacity. We are proud to have them as partners.
Dr. Ron Carruth
Former Superintendent, Whittier City School District
The knowledge, the experience, the skillsets that they [MGT] possess, truly are necessary when you are creating a true plan for turnaround work that’s actionable and sustainable.
Dr. Kisha Cox
Principal, Jere Baxter Middle School
I have received exceptional guidance and encouragement from the mentors who have supported the Principal’s Leadership Academy. Their encouragement to step out of my comfort zone has increased my leadership confidence and ability to see things in multiple ways. I am especially impressed by their professionalism, responsiveness, breadth of knowledge and kindness. They are simply good people in all ways. I will consistently recommend my colleagues to attend any workshop they are part of.
Principal
Sun Valley Academy, Arizona
Bento is an easy way to get a national picture on so many of the questions we are looking to answer, like what curriculum teachers are using and how much money districts are spending per student. I also would have loved to have a resource like Bento in graduate school.
Amber Moore
Senior Associate, Policy and Advocacy, Chiefs for Change
MGT’s consultants were knowledgeable, reliable, and professional. They walked us through the process every step of the way throughout the engagement.
Matthew Osterhoudt
Director Planning & Development Services Sarasota County, Florida
For my work in Coronado Unified, I found the team from MGT to be extremely knowledgeable and effective. Whether I needed their help with construction management, DSA closeouts, Prop. 39 energy work or general facilities advice, MGT demonstrated time and again that they were a trusted partner. I would be happy to use their services again.
Dr. Keith Butler
Former Associate Superintendent, Coronado Unified School District
MGT helps us identify our problems, and they bring solutions to the problems that are in the best interest for VIPA… MGT is taking that long-term personal relationship and partnership approach which we value greatly at VIPA.
Nicole L. Scatliffe
Director of Information Technology, Virgin Islands Port Authority
We are confident that this will serve as a roadmap to ensure that we are navigating a course that eliminates any barriers for M/WBEs to successfully enter the business sector in our city.
Christopher R. Lundy, Esq.
Chief, Minority & Women's Business Opportunity Office, City of Baltimore
MGT immediately became another active member of our School Leadership Team. Their relationships with teachers were formed early with their willingness to get into the work and assist students. As a principal, it was a real help to have a thoughtful partner and accountability manager who was onsite daily.
Ryan Moody
Hillsborough County Public Schools, Florida, Principal, Oak Park Elementary, named Hillsborough Principal of the Year after Year-1 of MGT partnership
Success Stories
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